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This one day course is about how to engage people and maintain their engagement. It is, in essence, a course about building rapport and keeping it. However, rapport is not much use unless combined with skills of influence and this is also a key theme of the course. This course is closely linked to our Building Rapport course.

The course draws heavily on Neuro-Linguistic Programming (NLP) techniques and extensive research into how people are influenced in their behaviour.

Learning Objectives:

  • Develop knowledge of the techniques for building rapport

  • Develop knowledge and skills in managing rapport

  • Develop knowledge on how rapport is damaged in relationships

  • Develop knowledge of research findings in how people are influenced

  • Develop knowledge of the "Rules of Influence"

  • Develop knowledge and skills in influencing people

This course may be usefully combined with any of our courses that have aspects of change work with people.

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 OSIRIS: Lighting the Way Forward
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Copyright since 1999 and ongoing to Osiris Training & Consultancy Ltd. Site first published 1999